Merchandise Return Policy
Last updated: December 27, 2023
PLEASE NOTE: Purchases and returns are limited to the United States (including AK, HI, & DC).
Order Cancellation Policy
You may cancel your Order for Goods/Merchandise, for any reason, and receive a full refund provided your Order has not been shipped. Once an item is shipped, the terms of our Order Return policy will take effect. To cancel Your Order, contact Karli at karli@flipsideofmidlife.com.
Order Return Policy
You may return items at your cost within 30 days of the ship date for a refund to the original form of payment or merchandise credit (minus a 5% processing fee).
Returns must be received by 823 Group Arizona, DBA Flipside of Midlife within 30 days of the original ship date.
Items must be unworn/unused and in their original condition. Returns will not be accepted otherwise.
Shipping costs are not refunded or credited. We do not accept C.O.D. deliveries.
Items marked Final Sale are not eligible for a refund or merchandise credit.
Returns take up to 7 business days to process once they arrive. Refunds may take 2-3 business days to reflect on your original form of payment (depending on your financial institution). Merchandise credits are issued via email.
Damaged or defective merchandise must be notified to our team within 14 days of the delivery date.
To return Your Order, contact Karli at karli@flipsideofmidlife.com.
If you have questions about the order cancellation or return policies, contact Karli at karli@flipsideofmidlife.com.